Security Center

Collaboration is Built on Trust


We uphold first and foremost the security and privacy of our customers and strive for transparency in the way we conduct our activities.

Quality

Information Security

Data Privacy

Network Security

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Quality

GlobalVision’s goal is to create the best digital inspection software that saves time for our customers and helps businesses bring confidence to quality control. We strive to build products of the utmost quality while delivering best-in-class customer service. GlobalVision is committed to the continuous improvement of our organization, systems, and processes to exceed the expectations of our customers while continuing to innovate in our industry.

GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

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Information Security

GlobalVision is committed to the confidentiality, integrity and availability of all physical and electronic information assets of the company to ensure that regulatory, operational and contractual requirements are fulfilled.

As part of GlobalVision’s efforts to increase Information Security, we have obtained the ISO 27001 certificate.

This certification defines the requirements for Information Security Management Systems (ISMS). It provides guidance for establishing, implementing, maintaining and continually improving an information security management system.

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Data Privacy

GlobalVision understands the importance of maintaining GDPR & privacy compliance for our customers. We work hard to ensure that all GDPR and data privacy obligations are met through security features and comprehensive audits of our policies, applications, systems, and networks.

GlobalVision’s Privacy Policy is regularly updated to reflect our observance of GDPR requirements.

Please refer to our GDPR section for further information on our efforts in data protection and fundamental privacy rights safeguarding activities.

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Network Security

As our core products are SaaS, Software as a Service, we handle our Network Security with utmost importance and attention.

Our network security parameters and level are at par with our high delivery standards, regardless of the hosting platform.

Additionally, we partner with industry-leading cloud hosting platforms (including AWS) that ensure the delivery of service is both high-quality and protected by industry-standard solutions.

Quality

security center quality icon
GlobalVision’s goal is to create the best digital inspection software that saves time for our customers and helps businesses bring confidence to quality control. We strive to build products of the utmost quality while delivering best-in-class customer service. GlobalVision is committed to the continuous improvement of our organization, systems, and processes to exceed the expectations of our customers while continuing to innovate in our industry.

GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Information Security

security center information security icon
GlobalVision is committed to the confidentiality, integrity and availability of all physical and electronic information assets of the company to ensure that regulatory, operational and contractual requirements are fulfilled.

As part of GlobalVision’s efforts to increase Information Security, we have obtained the ISO 27001 certificate.

This certification defines the requirements for Information Security Management Systems (ISMS). It provides guidance for establishing, implementing, maintaining and continually improving an information security management system.

Data Privacy

security center data privacy icon
GlobalVision understands the importance of maintaining GDPR & privacy compliance for our customers. We work hard to ensure that all GDPR and data privacy obligations are met through security features and comprehensive audits of our policies, applications, systems, and networks.

GlobalVision’s Privacy Policy is regularly updated to reflect our observance of GDPR requirements.

Please refer to our GDPR section for further information on our efforts in data protection and fundamental privacy rights safeguarding activities.

Network Security

security center network security icon
As our core products are SaaS, Software as a Service, we handle our Network Security with utmost importance and attention.

Our network security parameters and level are at par with our high delivery standards, regardless of the hosting platform.

Additionally, we partner with industry-leading cloud hosting platforms (including AWS) that ensure the delivery of service is both high-quality and protected by industry-standard solutions.

Certifications and Attestations

ISO 9001

GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

ISO 9001:2015 badge   ISO 9001:2015

SOC 2

GlobalVision ensures that all environments where we host our systems are SOC 2 certified. SOC 2 is the international standard for assurance over IT Controls and supports in gaining confidence over business processes.

SOC2 badge   SOC2

ISO 27001

GlobalVision is ISO 27001 certified, which defines the requirements for information security management systems (ISMS). It provides with guidance for establishing, implementing, maintaining and continually improving an information security management system.

ISO/IEC 27001:2013 badge   ISO 27001

Meet Specific Industry Regulations and International Security and Data Privacy Standards

21 CFR Part 11, Annex 11

security center 21 CFR Part 11 icon
As part of the 21 CFR Part 11 requirements, the Food and Drug Administration (FDA) sets forward the guidelines for electronic records and signatures. Integrity and security aspects are specified for electronic records and signatures, with the purpose of protecting and promoting public health.

21 CFR Part 11 highlights the creation, maintenance, access and overall handling of electronic records, which are a high priority at GlobalVision as a data-driven company:

  • Protected access through either MFA and/or SSO technology,
  • Audit Trail storing data about all steps performed in the systems,
  • Encrypted storing & transmission of all data,
  • Electronic Signatures* & Stamps to mark-up inspection documents.

Please refer to 21 CFR Part 11 badge   21 CFR Part 11 for further details.

*Contact us for details regarding each of our product’s electronic signature feature.

GAMP 5: Good Automated Manufacturing Practice

security center GAMP5 icon
GAMP guidance focuses on product quality, and data integrity in the use of GxP computerized systems. It aims to achieve computerized systems that are fit for intended use and meet current regulatory requirements by building upon existing industry good practice in an efficient and effective manner.

GlobalVision follows certain GAMP guidelines which are applicable to technology companies.

Please refer to the GAMP 5 information page for further details.

GDPR: General Data Protection Regulation

security center GDPR icon
GlobalVision prioritizes and complies with the principles and guidelines of GDPR.

The protection of customer and our internal employees is paramount and we place great importance to the safeguarding of GDPR principles.

Please refer to the GDPR page for further details.

Bill 25

security center BILL 25 icon
GlobalVision is compliant with Bill 25, which aims to modernize Quebec’s data privacy landscape by introducing new obligations, such as appointing a Data Protection Officer (DPO) and conducting privacy impact assessments (PIAs).

The requirements of this Québec legislation can be found here.

Bill 25 badge   Bill 25

Certifications and Attestations

ISO 9001

GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

ISO 9001:2015 badge   ISO 9001:2015

SOC 2

GlobalVision ensures that all environments where we host our systems are SOC 2 certified. SOC 2 is the international standard for assurance over IT Controls and supports in gaining confidence over business processes.

SOC2 badge   SOC2

ISO 27001

GlobalVision is ISO 27001 certified, which defines the requirements for information security management systems (ISMS). It provides with guidance for establishing, implementing, maintaining and continually improving an information security management system.

ISO/IEC 27001:2013 badge   ISO 27001

Meet Specific Industry Regulations and Guidelines and International Security and Data Privacy Standards

21 CFR Part 11, Annex 11

GAMP 5

GDPR

Bill 25

21 CFR Part 11, Annex 11

As part of the 21 CFR Part 11 requirements, the Food and Drug Administration (FDA) sets forward the guidelines for electronic records and signatures. Integrity and security aspects are specified for electronic records and signatures, with the purpose of protecting and promoting public health.

21 CFR Part 11 highlights the creation, maintenance, access and overall handling of electronic records, which are a high priority at GlobalVision as a data-driven company:

  • Protected access through either MFA and/or SSO technology,
  • Audit Trail storing data about all steps performed in the systems,
  • Encrypted storing & transmission of all data,
  • Electronic Signatures* & Stamps to mark-up inspection documents.

Please refer to 21 CFR Part 11 badge   21 CFR Part 11 for further details.

*Contact us for details regarding each of our product’s electronic signature feature.

Cannabis color badge logo

GAMP 5: Good Automated Manufacturing Practice

GAMP guidance focuses on product quality, and data integrity in the use of GxP computerized systems. It aims to achieve computerized systems that are fit for intended use and meet current regulatory requirements by building upon existing industry good practice in an efficient and effective manner.

GlobalVision follows certain GAMP guidelines which are applicable to technology companies.

Please refer to the GAMP 5 information page for further details.

Cannabis color badge logo

GDPR: General Data Protection Regulation

GlobalVision prioritizes and complies with the principles and guidelines of GDPR.

The protection of customer and our internal employees is paramount and we place great importance to the safeguarding of GDPR principles.

Please refer to the GDPR page for further details.

Cannabis color badge logo

Bill 25

GlobalVision is compliant with Bill 25, which aims to modernize Quebec’s data privacy landscape by introducing new obligations, such as appointing a Data Protection Officer (DPO) and conducting privacy impact assessments (PIAs).

The requirements of this Québec legislation can be
found here.

Bill 25 badge   Bill 25

Cannabis color badge logo

Frequently asked questions

What data does GlobalVision collect?Down arrow icon

We strive to collect the least possible amount of information on our clients. Even so, some basic information is collected from our clients for the purpose of delivering our services and products. This data includes:

  • Name
  • Work email address
  • Address information
  • Billing information
  • Internet and network details (IP address)
Please refer to our Privacy Policy for more details.

Why does GlobalVision collect this data?Down arrow icon

We need to collect some information on our clients to provide our services and products at the highest possible level. The gathered information depends and is subject to the lifecycle of the client. We aim to collect only the minimum required amount at all times.

Please refer to our Privacy Policy for more details.

How does GlobalVision use customer data?Down arrow icon

Some of our services require customer data and will use a subset of these for delivery purposes:

  • Product delivery
  • Communication with our clients
  • Support services
  • Improving our products & services

Please refer to our Privacy Policy for more details.

Who are your subcontractors?Down arrow icon

The list of our subcontractors is available to our customers only. If you are already a customer please request a token to access our Knowledge Base through your main point of contact at GlobalVision, if you are not a customer yet, please contact us to discuss your request.

Can I request a copy of your ISO certificates?Down arrow icon

Yes, we render these documents available upon request. Please contact us to discuss your request. Note that if you are not yet a customer, you will be required to sign an NDA in order to get a copy of our certificates.

Do you have additional resources for security suggestions?Down arrow icon

Yes. Upon request, we can provide access to our Questionnaire Knowledge. Please contact us to discuss your request. Note that if you are not yet a customer, you will be required to sign an NDA in order to gain access to our knowledge base.