Security Center
We uphold first and foremost the security and privacy of our customers and strive for transparency in the way we conduct our activities.
Quality
GlobalVision’s goal is to create the best digital inspection software that saves time for our customers and helps businesses bring confidence to quality control. We strive to build products of the utmost quality while delivering best-in-class customer service. GlobalVision is committed to the continuous improvement of our organization, systems, and processes to exceed the expectations of our customers while continuing to innovate in our industry.
GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Information Security
GlobalVision is committed to the confidentiality, integrity and availability of all physical and electronic information assets of the company to ensure that regulatory, operational and contractual requirements are fulfilled.
As part of GlobalVision’s efforts to increase Information Security, we have obtained the ISO 27001 certificate.
This certification defines the requirements for Information Security Management Systems (ISMS). It provides guidance for establishing, implementing, maintaining and continually improving an information security management system.
Data Privacy
GlobalVision understands the importance of maintaining GDPR & privacy compliance for our customers. We work hard to ensure that all GDPR and data privacy obligations are met through security features and comprehensive audits of our policies, applications, systems, and networks.
GlobalVision’s Privacy Policy is regularly updated to reflect our observance of GDPR requirements.
Please refer to our GDPR section for further information on our efforts in data protection and fundamental privacy rights safeguarding activities.
Network Security
As our core products are SaaS, Software as a Service, we handle our Network Security with utmost importance and attention.
Our network security parameters and level are at par with our high delivery standards, regardless of the hosting platform.
Additionally, we partner with industry-leading cloud hosting platforms (including AWS) that ensure the delivery of service is both high-quality and protected by industry-standard solutions.
Certifications and Attestations
ISO 9001
GlobalVision is ISO 9001 certified, which specifies the standard for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
ISO 9001:2015
SOC 2
GlobalVision ensures that all environments where we host our systems are SOC 2 certified. SOC 2 is the international standard for assurance over IT Controls and supports in gaining confidence over business processes.
SOC2
ISO 27001
GlobalVision is ISO 27001 certified, which defines the requirements for information security management systems (ISMS). It provides with guidance for establishing, implementing, maintaining and continually improving an information security management system.
ISO 27001
Meet Specific Industry Regulations and Guidelines and International Security and Data Privacy Standards
21 CFR Part 11, Annex 11
As part of the 21 CFR Part 11 requirements, the Food and Drug Administration (FDA) sets forward the guidelines for electronic records and signatures. Integrity and security aspects are specified for electronic records and signatures, with the purpose of protecting and promoting public health.
21 CFR Part 11 highlights the creation, maintenance, access and overall handling of electronic records, which are a high priority at GlobalVision as a data-driven company:
- Protected access through either MFA and/or SSO technology,
- Audit Trail storing data about all steps performed in the systems,
- Encrypted storing & transmission of all data,
- Electronic Signatures* & Stamps to mark-up inspection documents.
Please refer to 21 CFR Part 11 for further details.
*Contact us for details regarding each of our product’s electronic signature feature.
GAMP 5: Good Automated Manufacturing Practice
GAMP guidance focuses on product quality, and data integrity in the use of GxP computerized systems. It aims to achieve computerized systems that are fit for intended use and meet current regulatory requirements by building upon existing industry good practice in an efficient and effective manner.
GlobalVision follows certain GAMP guidelines which are applicable to technology companies.
Please refer to the GAMP 5 information page for further details.
GDPR: General Data Protection Regulation
GlobalVision prioritizes and complies with the principles and guidelines of GDPR.
The protection of customer and our internal employees is paramount and we place great importance to the safeguarding of GDPR principles.
Please refer to the GDPR page for further details.
Bill 25
GlobalVision is compliant with Bill 25, which aims to modernize Quebec’s data privacy landscape by introducing new obligations, such as appointing a Data Protection Officer (DPO) and conducting privacy impact assessments (PIAs).
The requirements of this Québec legislation can befound here.
Bill 25
FAQs
We strive to collect the least possible amount of information on our clients. Even so, some basic information is collected from our clients for the purpose of delivering our services and products. This data includes:
- Name
- Work email address
- Address information
- Billing information
- Internet and network details (IP address)
Please refer to our Privacy Policy for more details.
We need to collect some information on our clients to provide our services and products at the highest possible level. The gathered information depends and is subject to the lifecycle of the client. We aim to collect only the minimum required amount at all times.
Please refer to our Privacy Policy for more details.
Some of our services require customer data and will use a subset of these for delivery purposes:
- Product delivery
- Communication with our clients
- Communication with our clients
- Support services
- Improving our products & services
Please refer to our Privacy Policy for more details.
The list of our subcontractors is available to our customers only. If you are already a customer please request a token to access our Knowledge Base through your main point of contact at GlobalVision, if you are not a customer yet, please contact us to discuss your request.
Yes, we render these documents available upon request. Please contact us to discuss your request. Note that if you are not yet a customer, you will be required to sign an NDA in order to get a copy of our certificates.
Yes. Upon request, we can provide access to our Questionnaire Knowledge. Please contact us to discuss your request.
Note that if you are not yet a customer, you will be required to sign an NDA in order to gain access to our knowledge base.
