ISO 9001

ISO 9001 is a well-known quality management system (QMS) standard that outlines the criteria for a QMS and is built on key principles. These include customer focus, leadership, a process approach, and ongoing improvement.

It is developed by the International Organization for Standardization (ISO).

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Think of it as a blueprint for building quality in a company. It’s a set of rules that helps businesses ensure their products and services meet top standards.

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Who Uses ISO 9001

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It is used by businesses of all sizes and types, like manufacturing, healthcare, IT, pharmaceuticals, and regulatory compliance. ISO 9001 certification shows that companies are dedicated to quality and doing things well.

This guide helps companies organise their work, improve regularly, and solve problems before they occur. 

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Key Aspects of ISO 9001

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• Process-Based Approach: Helps organizations structure workflows to enhance efficiency and consistency.
• Customer Satisfaction: Ensures businesses meet customer requirements and improve their experience.
• Continuous Improvement: Encourages organizations to track, measure, and enhance their processes over time.
• Risk Management: Identifies and mitigates risks that could affect product/service quality.
• Regulatory Compliance: Helps companies to comply with industry and legal requirements.

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In short, ISO 9001 is a global standard that helps businesses ensure quality, improve their processes, and meet customer needs by following clear rules and focusing on continuous improvement.

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